ak144 Privacy Policy

ak144 is a trusted online gaming platform in Bangladesh. We place the highest importance on our users' privacy and are committed to storing and protecting their personal information. This privacy policy explains how ak144 collects, uses, stores, and, where necessary, shares your personal information with third parties.

This policy applies to ak144's website, mobile version, and all related digital services. Using our platform means you agree to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our platform.

ak144 always complies with applicable data protection laws and regulations and is continuously committed to ensuring the proper privacy of our users' information.

We collect various types of information to provide our services. The following describes what types of information are collected and how.

2.1 Information You Provide Directly

When you register an account on ak144 or use our services, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address and contact details
• Residential address
• National ID card or passport details (for identity verification)
• Payment information (bKash, Nagad, Rocket account numbers)
• Financial transaction history

2.2 Automatically Collected Information

When you visit or use our platform, the following information may be collected automatically:

• IP address and device identifier information
• Browser type and version
• Operating system and device information
• Login time and login location
• Time spent on the platform and pages visited
• Referrer URL and search keywords
• Cookies and similar tracking information

2.3 Gaming Activity Information

The following information is recorded while you use our gaming services:

• Gaming history and betting records
• Details of wins and losses
• History of bonus and promotional benefit usage
• Balance change logs
• Game preferences and gaming patterns

ak144 uses collected information only for specific and legitimate purposes. We never use your information unnecessarily or for unauthorised purposes.

3.1 Primary Purposes

• Account Management: To create, verify, and manage your account.
• Identity Verification: To prevent fraud and confirm age (compliance with the 21+ requirement).
• Financial Transactions: To process deposits, withdrawals, and bonuses.
• Service Improvement: To improve the quality of our platform and the user experience.
• Security: To detect and prevent unauthorised access and fraudulent activity.
• Legal Obligations: To comply with applicable laws and regulations.

3.2 Secondary Purposes

• Providing a personalised gaming experience
• Informing you about relevant bonuses and offers (with your consent)
• Providing customer support services
• Responsible gaming monitoring and support
• Resolving technical issues

ak144 uses cookies and similar tracking technologies to ensure the functionality of its platform and to improve the user experience.

4.1 Types of Cookies

• Essential Cookies: These cookies are essential for the basic operation of the platform. Without them, the site may not function properly.
• Functionality Cookies: These cookies are used to remember your preferences and settings.
• Analytics Cookies: Used to collect anonymous statistics about platform usage.
• Security Cookies: Used to detect fraudulent activity and ensure platform security.

4.2 Cookie Control

You can control cookies through your browser settings. Please note that disabling essential cookies may prevent some important features of the platform from working.

ak144 does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Service Providers

Necessary information is shared with trusted third-party service providers to operate our services, such as:

• Payment processing services (bKash, Nagad, Rocket)
• Data storage and cloud service providers
• Security and fraud prevention services
• Gaming software and technology providers

These service providers may only use the information to perform specific tasks and are required to comply with our privacy standards.

5.2 Legal Obligations

Information may be provided in response to a legitimate request from a law enforcement agency or regulatory authority, as part of a court order or legal process.

5.3 Business Transfers

In the event of a company merger, acquisition, or asset sale, your information may be transferred. In such circumstances, we will notify you in advance.

ak144 follows industry-standard security practices to protect your personal information. We use SSL encryption technology to ensure maximum protection during data transmission.

6.1 Security Measures

• SSL/TLS Encryption: All data transfers are conducted over encrypted connections.
• Firewall Protection: Our servers are protected by advanced firewalls.
• Access Control: Only authorised personnel can access personal information.
• Regular Security Audits: Regular security reviews are conducted to identify system vulnerabilities.
• Data Backup: Regular backups are taken to ensure data is not lost in any incident.

6.2 Retention Period

We retain your personal information only for as long as it is necessary. Generally:

• Active account information: for as long as the account remains active.
• Financial transaction records: for the period required by legal obligations.
• After account closure: for a specified period to meet legal requirements.

As a user of ak144, you have a number of important rights regarding your personal information. We respect these rights and are ready to assist you in exercising them.

7.1 Right of Access

You can find out at any time what information ak144 holds about you. Upon request, we will provide you with details of your stored information.

7.2 Right to Rectification

If any of your information is incorrect or incomplete, you may request that it be corrected. We will make the necessary corrections in a timely manner.

7.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations or legitimate business requirements.

7.4 Right to Object to Processing

You may withdraw your consent to marketing communications at any time. As a result, we will no longer send you promotional messages.

7.5 Right to Data Portability

You may request your personal information in a structured, commonly used format.

To exercise the above rights, please contact us. We will process your request as quickly as possible and in any case within 30 working days.

ak144 is fully committed to the protection of minors. Our platform is intended only for individuals aged 21 (twenty-one) or older.

We do not knowingly collect any personal information from individuals under the age of 21. We verify age during the registration process, and if a user is confirmed to be below the required age, their account is immediately closed and any stored information is deleted.

If you believe that a minor is using our platform, please notify our support team immediately.

ak144 may update this privacy policy from time to time. This policy may be revised due to legal changes, the introduction of new services, or changes to our business practices.

Before any significant changes, we will notify you by email or through a notice on the platform. Continued use of the platform after changes have been made will be considered your acceptance of the revised policy.

We recommend that you review this page regularly. The "Last Updated" date at the top of this policy always indicates the date of the most recent changes.

If you have any questions, concerns, or complaints about this privacy policy, please do not hesitate to contact us. Our privacy and data protection team is ready to assist you with any request.

Our support team is available seven days a week, 24 hours a day, in Bengali via live chat. For specific privacy-related matters, it is better to reach out by email.